Return and Refund Policy
Your satisfaction matters. If you are not fully satisfied with your purchase, you may return the product within 30 days of receipt for a full refund or exchange. Returned items must be unused, in original condition, and in their original packaging.
To initiate a return, please contact our support team at [contact@lothara.com] with your order details. Refunds will be processed within 7 business days after we receive the returned item. Shipping costs for returns are the responsibility of the customer unless the return is due to our error.